How long does shipping take?

Most orders ship within 3 to 7 business days. Delivery times vary depending on the item and your location. Larger furniture pieces such as dining tables, sectionals, and bed frames may require 2 to 4 weeks due to freight scheduling. You will receive a tracking number by email once your order ships.

Is shipping really free?

Shipping is free on all orders within the contiguous United States. Canadian orders have shipping rates calculated at checkout based on the delivery address and item size. Duties and taxes for Canadian orders are calculated at checkout where applicable.

Do you ship to Alaska, Hawaii, or internationally?

We ship to the contiguous United States and Canada. Alaska and Hawaii orders are available on a special order basis and will incur additional shipping charges. Contact us at info@manoreditions.com for a shipping quote to these locations. We do not currently ship to international destinations outside of North America.

How do I track my order?

Once your order ships, you will receive an email with your tracking number and carrier information. If you have not received a tracking update within 7 business days of placing your order, please contact us at info@manoreditions.com with your order number.

What is your return policy?

We want you to love every piece you purchase. If something is not what you expected, contact us at info@manoreditions.com within 14 days of delivery with photos and your order number. Our team will work with you to arrange a replacement or refund. Items must be unused and in their original packaging to qualify for a return. Please note that return shipping costs are the responsibility of the customer.

Can I cancel or modify my order?

If your order has not yet shipped, we can cancel or modify it. Contact us at info@manoreditions.com as soon as possible with your order number. Once an order has shipped, it cannot be cancelled or modified.

What if my item arrives damaged?

Inspect your delivery carefully upon arrival. If any item arrives damaged, take photos of the packaging and the damage before discarding anything. Email us at info@manoreditions.com within 48 hours of delivery with the photos and your order number. Once we verify the damage, we will work with you on a resolution. Depending on the situation, this may include a partial refund, discount on a replacement, or other arrangements. Each damage claim is handled on a case-by-case basis.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are processed securely through Shopify Payments.

Do your prices include tax?

Tax is calculated at checkout based on your shipping address and local tax regulations.

Are your products assembled or do they require assembly?

This varies by product. Most accent pieces, lighting, and smaller items arrive fully assembled or require minimal setup. Larger furniture items such as dining tables, desks, and bed frames may require some assembly. Assembly details are noted in each product description.

Can you help me choose the right piece for my space?

Absolutely. Our concierge team is here to help you find the perfect piece. Whether you need guidance on sizing, finish options, or how a piece fits within your existing decor, our team members can walk you through the options and help you make the right choice. Use the live chat on our website to speak with someone directly, or email us at info@manoreditions.com with details about your space and what you are looking for.

How do I care for my furniture?

Care instructions depend on the material. For wood furniture, dust regularly with a soft cloth and avoid placing items in direct sunlight for extended periods. For metal finishes such as brass and gold, wipe with a dry or slightly damp cloth and avoid harsh chemical cleaners. For upholstered pieces, vacuum regularly and treat spills immediately. Specific care instructions are included in product descriptions where applicable.

Do you offer wholesale or trade pricing?

We work with select interior designers and trade professionals. For trade inquiries, please email info@manoreditions.com with your business details and we will follow up with you directly.

How do I contact customer support?

You can reach us by email at info@manoreditions.com or through the live chat on our website. Our concierge team is available to assist with product questions, order inquiries, styling advice, and anything else you need. We respond to all inquiries within 24 hours during business days.